Privacy Policy

FUBU Africa respects your privacy and is committed to protecting your personal information in line with the Protection of Personal Information Act (POPIA).

Last updated: October 2026

1. Who we are

This website, www.fubuafrica.co.za, is operated by FUBU Africa (Pty) Ltd (Company Reg. No. 2012/118530/07), 111 Pretoria Road, Rynfield, 1620, South Africa (“FUBU Africa”, “we”, “us”). For the purposes of the Protection of Personal Information Act 4 of 2013 (POPIA), FUBU Africa is the responsible party for personal information collected through this website.

This Privacy Policy explains what personal information we collect through the website, why we collect it, how we protect it and the rights you have.

2. Information we collect

Information you give us. When you send an enquiry through our contact form we collect the details you provide: your full name, company or organisation, email address, telephone number, the service you are interested in and the content of your message. If you contact us by email or telephone, we receive the information you choose to share.

Information collected automatically. Like most websites, our hosting provider’s servers may automatically record technical information such as your IP address, browser type, the pages requested and the date and time of the request. These server logs are used for security and to keep the website working properly.

Cookies. This website does not use advertising or analytics cookies and does not track you across other websites. If this changes, we will update this policy before doing so.

3. How we use your information

We use the personal information you provide only to:

  • respond to your enquiry and communicate with you about it;
  • prepare proposals or quotations that you have requested;
  • keep a record of our correspondence; and
  • maintain the security and proper operation of the website.

We process this information on the basis of your consent (given when you submit the contact form), to take steps you have requested before entering into a contract, and for our legitimate interest in running and protecting our website. We do not use your information for unsolicited direct marketing, and we do not sell it.

4. Sharing your information

We do not share your personal information with third parties except:

  • with service providers who host our website and email on our behalf (operators), who may only process it on our instructions and must keep it secure; or
  • where we are required to do so by law.

If one of our service providers stores information outside South Africa, we will take reasonable steps to ensure that it is protected to a standard comparable to POPIA.

5. How we protect your information

We take appropriate, reasonable technical and organisational measures to prevent the loss of, damage to, or unauthorised access to personal information. These include restricting access to enquiries to the staff who need to deal with them and using secure connections where available. No method of transmission over the internet is completely secure, but we work to protect your information.

6. How long we keep your information

We keep enquiry information only for as long as it is needed for the purposes described above, or for as long as we are required to keep it by law. When it is no longer needed, it is deleted or de-identified.

7. Your rights

Under POPIA you have the right to:

  • ask whether we hold personal information about you and request access to it;
  • ask us to correct or delete information that is inaccurate, out of date, incomplete or no longer needed;
  • object to the processing of your personal information on reasonable grounds;
  • withdraw your consent at any time (this does not affect processing that took place before you withdrew it); and
  • lodge a complaint with the Information Regulator (South Africa) – inforegulator.org.za.

To exercise any of these rights, please contact us using the details below. We may need to verify your identity before responding.

8. Contact us

For questions about this policy or about your personal information, please contact our Information Officer:

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page, with the date it was last updated.

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